How to File a Change Order

If there needs to be a change in the amount financed for an installation contract between the customer and the installer, we will need a change order to process the loan modification.

• Installer: Send an updated contract to [e-mail] or upload it via the portal.
• We will need to get consent from the customer to increase the amount financed.
• Once consent is received, we will submit the increase request for approval.

Please note: The cost of a change order depends on if NTP has been issued:

• If NTP has been issued, we will need to submit a modification for approval. If approved, there is a $250 modification fee, and we will have to resend loan documents for the customer to execute.
• If NTP is pending, we can update the application and if approved, process the change order. There will be No modification fee in this case.

If you have any further questions, please email [e-mail].